If there are any changes in your plans please let us know.
We require at least 48 hours notice, from the date of your arrival to cancel a reservation and provide a full refund minus the booking fee.
If a reservation is canceled less than 48 hours prior to the date of arrival, you will be charged the entire cost of your reservation.
Check in is at 3 pm and check out at 11 am.
Colombian Citizens/residents are subject to pay IVA tax. (16%). r.
We only accept cash payments in Colombian pesos (COP).
Local buses run from Armenia to Salento until 8:00pm every day.
Transportation service is available from the airports and bus terminals in Armenia and Pereira.
72 hours notice and flight/arrival information is needed to arrange this service.
If there is a change in your arrival time, please email or call to notify the hostel.
OUR PUBLISHED RATES AND POLICIES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Date of Stay: I agree to vacate the room on the due date indicated by signing this registration form.
In the event of check out before the due date, the Hotel has the freedom to collect the room charge for one additional night as stipulated in the reservation conditions.
Check In and Check Out: Check in is at 3:00 p.m. and check out is at 011:00 AM.
In case of not fulfilling these times, the Hotel has the right to additionally charge me one room night according to the rate and availability.
It is strictly forbidden to the Guests to make any annoying noises, provoke disturbance or any act that disturbs or makes other Guests feel uncomfortable.
Any damage caused by the Guest to the facilities, equipment and/or systems, the Hotel has full right to charge by any available way, the repair for such damages.
Liability on Items: The Hotel is not responsible for any loss of valuables, jewelry or money left in the room or any other area of the Hotel.
Each room has a safe deposit box available with no extra charge.
The Hotel has also available safe deposit boxes located at the front desk area at no charge.
Pets: This Hotel does not allow the entry of pets, with the exception of service animals.
Credit: The Hotel has the right to ask me daily for full payment for room, food and beverage and any incidental charge, and has complete discretion to determine my credit standing within the Hotel.
In the event that I should not cancel my account upon request, the Hotel has the right to revoke the accommodation agreement although the predetermined length of stay has not been completed.
In the event that the room is not released voluntarily for non-payment, the Hotel has the right to vacate the room and remove my personal effects for safekeeping.
I hereby authorize the Hotel to charge my credit card with the amount outstanding on my account when I depart.
I consent to this charge being made without signing the final invoice.
I agree that my responsibility for this bill is not waived and agree to be held personally liable in the event that the indicated person, company, travel agent or association fails to pay any part or the full amount of these charges.
Medical Attention: Any medical or paramedical attention request will have a charge that the Guest agrees to pay if the Hotel Insurance is not acquired by guest.
The Hotel has a medical or paramedical service, these is provided through a third company, who is solely responsible for their service, attention, medicines provided and secondary effects, and the Hotel is not responsible when this service is requested or provided.
Parking: If the Hotel counts with parking, the Hotel is not responsible for any damages or loss caused at the vehicle or any object left in the inside.
Make sure your vehicle is left locked and secured. Once you receive your vehicle, the Hotel will not cite any responsibility.
Miscellaneous: The Hotel is not responsible for any accident or issue occurred at its facilities.
The Colombian Law indicates that persons younger than 18 years old cannot consume alcoholic beverages and the Hotel has the right to request a valid identification anytime.
Drinking alcohol is the responsibility of each Guest, and the Hotel has the right to suspend the alcohol service if pertinent. The Hotel is 100% smoke free, therefore it is strictly forbidden to smoke inside all rooms and enclosed spaces, The violation of this prohibition will cause a penalty of $250 USD that will be charged to your room bill. The Hotel has designated areas for smoking.
The Hotel keeps admission and permanence rights.
Tours and Taxis: Any transaction, payment, schedules, inclusions or the lack of fulfillment by any company or person that provides tours, rides or transfers, the Hotel is not responsible by contracting such services from a third company.Art. 17 of the Law 679 of 2001, the Hotel warns the Guest that minor’s exploitation and sexual abuse of any kind in this country, are criminally and liable prosecuted and pursued according to current legal dispositions.